RosTech

Redesigned a flexible utility billing software for municipalities—improving operations, billing accuracy, and real-world usability

About RosTech

RosTech specializes in utility billing management and delivers a state-of-the-art, feature-rich billing solution, allowing customers to configure billing services, inventory, and workflows.

Goal

I enhanced the UI and UX by streamlining the interface for easier navigation and integrating intuitive features, all while ensuring that the current user base seamlessly adopted these updates.

My role

User research

User interviews

Ideation & prototyping

QA & iterative launch

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